Square Away LLC (3464 Hazelton Ave, Rochester Hills, MI 48307) makes Square Away, project software for small woodworking and cabinet shops. Shops use it to send their own clients text updates about their projects. This page shows how a client says yes to those texts and how they stop them.
What the texts are
Notifications about a project the client asked the shop about: appointment reminders and confirmations, a proposal that's ready to review, an invoice or payment that's due, and project updates. No marketing or promotional texts. Message frequency varies with the project. Message and data rates may apply.
Texts come from the Square Away number and name the shop they're from.
How a client opts in
On a shop's online form or booking page, the moment someone types a phone number, they're asked "Can we text you about your project?" (or "about your appointment" on a booking page). They have to pick Yes or No before the form will send. Picking No is fine: the form still goes through and the number is never texted. Texting is never required to contact a shop.
This is exactly what the client sees:
A shop can also record a client's OK when the client tells them in person, on the phone or by email. The shop's team member and the date are saved with it. Until a client has said yes one of these ways, no text is sent to them.
How to stop or get help
Reply STOP (or UNSUBSCRIBE, CANCEL, END, QUIT) to any text and texts to that number stop right away, from every shop on Square Away. Reply START to turn them back on. Reply HELP for help, or email [email protected].
Your number stays private
Phone numbers and text consent are never sold, and never shared with third parties or affiliates for their marketing. Texts are delivered through Twilio. See our Privacy Policy and Terms.